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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | Tskstar
(3 reviews) | On October 6, 2008, Tskstar Los Angeles, CA wrote: Purchased some hard to find hostas from Made In The Shade. Their customer service was exemplary, and the plants were healthy, sizeable, and gorgeous! I am anxious to order from them again! | | Positive | kherold
(1 review) | On October 5, 2008, kherold Baltimore, MD
(Zone 7a) wrote:Plants were excellent quality, arrived on time. Planted this spring and they have done great. Look awesome in my garden. Will definitely order from here again. | | Positive | hen_hunter
(1 review) | On October 4, 2008, hen_hunter Kansas City, MO wrote: I visited Made in the Shade as part of a search for plants for my backyard collection. The selections, quality, existing gardens on the property and friendliness of the greeting were far beyond anything I have come to expect from a vendor.
The quality of the plants provided (I selected type, vendor selected items and prepared for pick-up) are excellent. They are already providing a pleasing border in the understory structure of my gardens. | | Positive | leeson31
(1 review) | On September 25, 2008, leeson31 New City, NY wrote: E-mailed Rob asking him questions about proper care and placement of some the Hostas I was consideing. He responed quickly. After I placed the order they arrived the day he said they would and in great shape. I would have no problem ordering again. | | Positive | treeroots100
(1 review) | On September 20, 2008, treeroots100 Charlevoix, MI wrote: I am very happy with the plants, will not hesitate to do business with you again or recommend you to other people. Thank You!! | | Positive | absterling
(1 review) | On September 14, 2008, absterling Acton, MA
(Zone 5b) wrote:The 4 hostas were received in excellent condition on the day promised. | | Positive | kbedit
(11 reviews) | On September 12, 2008, kbedit Arvada, CO wrote: I received a lovely Abiqua Gourd hosta with a wonderful root system at a great price in a very timely manner. Rob provides excellent customer service. I'll definitely be back. | | Positive | iris28
(12 reviews) | On August 27, 2008, iris28 (dana)Owensboro, KY
(Zone 6a) wrote:i had a great experience with made in the shade . the customer service cant be beat . i got one sum and substance . it was fresh and healthy . ill definitely be back . and their prices were good . i cant say enough | | Positive | willad
(1 review) | On August 22, 2008, willad Little Chute, WI wrote: I searched the net to find a special gift for my friend/business partner whose brother died. and I found the Soul brother Hosta. It was a pleasure working with Made In The Shade and follow up was outstanding. Thank you for having what I was looking for. Amy, Little Chute, WI. | | Positive | HiYoSilver
(1 review) | On August 21, 2008, HiYoSilver Bowdoinham, ME wrote: I first found Made in the Shade this spring and printed our Rob's extremely useful Hosta list with prices. When I was ready to order, the process was easy and I was even told what day my hosta would ship. They arrived in perfect condition 2 days later. They are beautiful, everything I had hoped for! I'll be back! | | Positive | RiversEndGarden
(1 review) | On August 19, 2008, RiversEndGarden Twin Lake, MI
(Zone 5b) wrote:Beautiful plants arrived and they were sent quickly. After adding these new hosta to our gardens we now boast over 500 different varieties!
Thank you! | | Positive | SLValleyGirl
(1 review) | On August 14, 2008, SLValleyGirl Saguache, CO wrote: Ordered 2 Mouse Ears hosta from Made in the Shade. Great little plants with huge root systems...the packing was so good and the shipping so fast that they arrived with their blooms still blooming. | | Positive | Merrily1
(1 review) | On August 7, 2008, Merrily1 Oklahoma City, OK wrote: I very rarely purchase plants by mail-order anymore because of some bad experiences. Made in the Shade Gardens are entirely different. My Hostas arrived in perfect condition and were good sized plants. When I went to the garden this morning they still looked great even with the heat we have had. I will certainly order more plants, just have to make more beds | | Positive | sofierose
(1 review) | On July 25, 2008, sofierose Augusta, ME wrote: Top notch service.
My hostas were in perfect shape when they arrived. I was emailed when the hostas were shipped and was sent a follow up email to make sure that they had arrived and if I was happy with my order. Great selection of hosta too.
Excellent customer service, fast shipping, healthy plants. Highly recommended - I will order from again.
| | Positive | cobblershill
(1 review) | On July 21, 2008, cobblershill Hastings On Hudson, NY wrote: plants arrived quickly and in perfect condition. Rob stayed in touch and followed up. I would highly recommend Made in the Shade to any gardener. It was a great experience for me and I will be buying more hostas (yes, Rob). | | Positive | vshade
(1 review) | On July 12, 2008, vshade Rochester, MN wrote:
My order of five hostas arrived promptly and in excellent condition. The best of anymail order plants and I have ordered from many plant catalogs. I really liked the instructions on how to plant hostas and the personal attention given to the order..
I recommend Rob the hosta man to anyone who loves and or needs hostas. I will order from the company again. | | Positive | siegeld
(1 review) | On July 11, 2008, siegeld Minneapolis, MN wrote: I ordered 3 hostas and they were delivered in perfect condition and on time!
| | Positive | blveale
(1 review) | On July 10, 2008, blveale Barrington, NH wrote: The plants I ordered arrived in great shape! Probably the best condition I've seen from any mail order business. They were carefully wrapped to retain their moisture and mailed in a carton that accomodated their size and safety in shipping.
The ordering process was very easy and the shipping was quick. I really liked the option of specifying when to ship. The choices of Hostas are fantastic as well. I will definitely use Daves Garden again! I recommend them to anyone building their gardens! | | Positive | iskut
(1 review) | On July 6, 2008, iskut Wrangell, AK wrote: Great to do business with! Second year to buy hostas from Rob and they always arrive promptly and in great shape! Last year's are growing nicely. He has pictures on line that help with the difficult decision of choosing which ones to buy! | | Positive | hosta621
(1 review) | On July 3, 2008, hosta621 Topeka, KS wrote: Packaging techniques for shipping are first class. Plants arrived next day after shipping in better condition than most mail orders I have received. Good communication with company. Highly recommended. | | Positive | Beata
(1 review) | On June 22, 2008, Beata Park Ridge, IL wrote: I have just received the Queen of the Seas. It arrived on time and in great condition. Both the price and the shipping charges were more than fair. Moreover, Rob followed up with a friendly e-mail. I have added a little bit of blue to my hosta garden, and I will cerainly go back for more. | | Positive | bluecodycat
(2 reviews) | On June 22, 2008, bluecodycat Brunswick, OH wrote: Hostas where packaged very well & arrived in great shape. They were very good sized (compared to other places I have ordered from). Rob responded very quickly to my email. He also has alot of varieties I was unable to find anywhere else. Do not hestitate to order from Made in the Shade. I'm sure I will be placing another order soon. | | Positive | dliston
(1 review) | On June 21, 2008, dliston Terra Alta, WV wrote: The hostas arrived in excellent condition. They were packaged well and still moist. The plants look so healthy! Much better value than other purchases I have made from other commercial sites. I would have no problem purchasing additional plants from Made in the Shade
| | Positive | brmccrac
(1 review) | On June 17, 2008, brmccrac Milpitas, CA wrote: My daughter's e-mail question was answered within seconds. Large healthy plants arrived carefully packed.with no wilted or bent leaves. I am very satisfied with Made in the Shade service. | | Positive | reneefield
(2 reviews) | On June 11, 2008, reneefield Scottsville, VA wrote: Hosta arrived in great condition at the time expected.
I was emailed a shipping confirmation with a request to email him when the hosta had arrived. Rob was willing to spend the time contacting customers about their order. | | Positive | calle
(1 review) | On June 5, 2008, calle Centre, AL
(Zone 7b) wrote:I ordered twelve hostas which I received in record time. All of the plants are healthy and a good size. Also, the packaging was excellent, the customer service is beyond all expectations and I will most certainly be doing business with this company again and will recommend it to all. | | Positive | keelybird57
(5 reviews) | On May 30, 2008, keelybird57 Aurora, IL wrote: Looking for specific hostas, I found that they were all available from Made in the Shade. They arrived quickly, looking very strong and healthy. I was very pleased with all aspects of the experience! | | Positive | RunningTexan
(2 reviews) | On May 30, 2008, RunningTexan Crandall, TX wrote: I am an expert at online shopping, but a total novice when it comes to online shopping for plants.
I relied on the comments listed on this board to find a hosta provider.
And BOY did I find a great provider!
When I initially placed the order, I let Rob (at Made in the Shade) know that I was having work done on the foundation of my house and wanted to know how to keep the plants alive until the foundation work was complete.
He suggested that he not ship the plants until after the foundation work was complete. A couple of days later, I contacted him and let him know when the work on the house would be complete and asked if he would ship then.
The work was completed this past Tuesday and late Tuesday afternoon, I got an email from USPS that my hostas had been shipped. In the midst of all the turmoil (and it was turmoil) prepping the house for the work, I had totally forgotten about the hostas I had ordered, but Rob hadn't! He was thinking two steps ahead of me.
I received the hostas yesterday and they are BEAUTIFUL! I feel like a new parent! I'm psyched to get them in the ground! Due to the three mature pecan trees in my yard, much of the yard is shaded for 90% of the day, and I am ecstatic that I've found a vendor who is more than capable and trustworthy to keep my shade gardens stocked with gorgeous hostas!
Additionally, I had several questions after they arrived. I shot Rob a couple of emails around 7:00 PM and had answers to my questions within an hour of asking. If only everyone that I purchased products from were as customer-service aware as Made in the Shade!
Wonderful product!
Heads above all others in customer service/customer care.
Made in Shade is worth the $$. | | Positive | Aeneas
(1 review) | On May 20, 2008, Aeneas Pound Ridge, NY wrote: I ordered several hosta last September from Rob. The plants arrived beautifully and I planted them immediately. I had an issue with two of my hosta that I discussed with Rob and he worked quickly to resolve the situation to my great satisfaction.
Most definitely a reputable, caring company and I recommend them highly.
| | Positive | hobodog
(1 review) | On May 20, 2008, hobodog Atlanta, GA wrote: Hosta was in excellent condition. Great packing and quick shipping.
AAA+++ seller-I'll be back for more Hosta's. | | Positive | kprp
(1 review) | On May 19, 2008, kprp Saint Louis, MO wrote: I ordered 2 hostas and they came quickly, they were well packaged, and now they are doing just fine! | | Positive | DelilaDuffy
(1 review) | On May 9, 2008, DelilaDuffy Glencoe, MN wrote: I recently received my first order from Made In The Shade Gardens and was skeptical on what I would find when I opened the box. I was completely shocked and overwhelmed at the pristine condition of my Hosta. It looked like I had just dug it up from my own garden instead of it being shipped from Kansas to Minnesota. Needless to say, I am very pleased & intend to order from Rob and his garden crew again.
Thank you Rob!
Delila | | Positive | MtnGardener
(1 review) | On May 8, 2008, MtnGardener Longmont, CO
(Zone 5a) wrote:The plants were delivered priority mail and arrived in terrific shape. They are beautiful! I have mail ordered from other companies and have always been disappointed. Not this time!! I would recommend Rob to anyone. | | Positive | Warburton
(3 reviews) | On May 8, 2008, Warburton Rochester, NY wrote: If I had not known Rob was an engineer, I would have guessed it when I received the hosta plants I ordered. The packaging was SO precise and careful. My hosta plants were healthy, with generous divisions and in fact just perfect.
I found Rob on the Garden Watchdog and he certainly lived up to his reputation. He is very generous with his knowledge and very patient and just plain nice about answering questions. Thanks Rob, you did an outstanding job!! | | Positive | alheline
(3 reviews) | On May 7, 2008, alheline Dundee, IL wrote: By far, this has been a fantastic transaction. I recently lost two mail-ordered Fujibotan Hosta to an insane squirrel. Looking to replace them, I found Rob and his 'Made in the Shade Gardens'. I took 'that chance' and ordered replacement Fujibotans from Rob. First of all, the communications relative to the order were great. Rob and/or his staff were right atop the order. Further, they did exactly what they said they would do, when they said they would do it; not exactly the 'norm' in mail-order nurseries.
The Hosta arrived USPS Priority mail today (along with the rainstorm that Rob was so kind to supply) and were in perfect condition, well packed, mature, and ready to go into the ground (when the rain quits). I have told Rob and will tell anybody, this order has been a pleasant surprise, actually, beyond expectations and Rob has gained a new customer.
I have not been into gardening that long but, I spent over 40 years of my life as a Service Manager in the computer hardware business. Rated on a scale of 1-10, Made in the Shade Gardens gets a 12+++ in my book. He/they understand how to satisfy a customers needs. | | Positive | ravenn51
(1 review) | On May 5, 2008, ravenn51 Renton, WA wrote: This was a great experience. I had consistent emails from Rob from the time I placed my order until after I received it.
The hostas arrived in great condition, healthy looking. I would definitely order from them again. | | Positive | marie_kap
(3 reviews) | On May 3, 2008, marie_kap Williamstown, NJ wrote: I must say that I was impressed with the speed in which Rob replied to my email. And that my order was shipped as stated. I was a little disappointed with the size of plants, but they are coming up very well.
Marie
On May 28th, 2008, marie_kap changed the rating from neutral to positive and added the following:
When I first got my Hosta I was surprised at the size of plants. But now that they have opened fully up I am impressed. They are doing so well. | | Positive | Shanafaithrn
(1 review) | On May 1, 2008, Shanafaithrn Charleston, WV
(Zone 6b) wrote:As a new gardener and a first time hosta planter, I could not have asked for a better experience. Rob was wonderful to deal with. He gave suggestions on which hostas to use and his emails were always prompt. This is the first time I have ever bought plants by mailorder and the entire experience was pleasant. My beautiful hostas were sent out on the exact ship date that we had agreed upon and I received them within 3 days of being shipped. They arrived in excellent condition (wrapped with care) and are now perking up and look wonderful. I will DEFINITELY order from Made in the Shade again. | | Positive | frstbrn24
(12 reviews) | On April 30, 2008, frstbrn24 Warwick, RI wrote: HIGHLY RECOMMENDED!!!
I am truly thrilled to receive STITCH IN TIME... it is a Fabulous healthy plant! Super quick shipping & exceptional communications! Rob Mortko can expect additional orders from me quite soon! | | Positive | Kuchie2
(1 review) | On April 26, 2008, Kuchie2 Lagrange, GA wrote: I recently got my second order from Rob at Made-in-the-Shade Gardens. My hosta was one I had been coveting ever since I saw it displayed at our local Master Gardeners' plant sale in 2007. When I first contacted Rob regarding it, he knew it, but didn't have any left and said he would contact me in a year. Sure enough, he was good to his word. The order was received and carefully unpacked. He had packed it perfectly and at just the right time in the plant's little life. The leaves were just beginning to unfurl and the root system was amazing. It has been in its perfect pot for several weeks and is flourishing. I am pleased with Rob and his products and wouldn't hesitate to recommend him to anyone desiring good hostas. Try him, you'll like him! LaGrange, GA. |
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