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| Feedback History and Summary |
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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | bluestemlady
(1 review) | On October 28, 2008, bluestemlady Drumright, OK wrote: Smooth sale and very fast shipping. Hope to order again from this seller! Thanks Her65Pan | | Positive | palmdr19
(1 review) | On October 21, 2008, palmdr19 Bokeelia, FL wrote: Trees arrived quickly and in great condition....thanks!! | | Positive | darsey
(2 reviews) | On October 20, 2008, darsey Richmond, TX wrote: Purchased seeds, look good, packaged well.
Look forward to watching them sprout.
Thanks | | Positive | Billdc
(2 reviews) | On October 18, 2008, Billdc Oak Ridge, TN wrote: Order seeds by mail using the web, received fast and overall satisfactory | | Negative | BlissfulGarden
(31 reviews) | On October 17, 2008, BlissfulGarden Baton Rouge, LA
(Zone 8b) wrote:In May 2007, I ordered 5 Yellow Jacobina plants from this vendor. The price with shipping was $28.00 for the five plants. They are located in Pineville, Louisiana, and I'm in Baton Rouge, so I did not need to opt for expedited shipping... all carriers only take a day for in-state shipping. My plants arrived with the soil still moist, and they did not look stressed from the trip. They did, however, have a fungus on all five plants. I doubt this could have happened during shipment as they were only in the box for a day! I emailed the vendor immediately, but I never received a reply. In the meantime, I planted the jacobina in a large pot (rather than risking putting them in the garden with my other plants), treated the plants with Funginex in hopes that they would pull through, and placed them far away from everything else. The plants did not make it, I never received a response from the vendor, and I will not order from them again. Overall, a very, very disappointing experience. Ev | | Positive | adajorush
(1 review) | On September 28, 2008, adajorush New Freedom, PA wrote: plant arrived bareroot and packaged quite nicely. Justica was in good shape with two blooms. | | Positive | squirrelbreath
(1 review) | On September 24, 2008, squirrelbreath Hico, TX wrote: My order arrived in a very timely manner. The plants were in good shape. The box was full of ants, which seemed to come from the root ball of one of the plants. No problem: happy with the vendor and with the order! | | Positive | Redheaddstpchld
(4 reviews) | On September 10, 2008, Redheaddstpchld Rock Hill, SC wrote: I ordered two epiphyllum from Kathy via Ebay on Saturday. I received them today in the mail!!
Very well packaged! Would for sure purchase from again.
These plants were also pretty nice sized...I wonder if they will bloom for me next year!? lol
I think I might check out her website now to see waht else I need to have in my indoor and outdoor garden!!
Thanks for a great transaction!! | | Positive | AzPrickleyPear
(1 review) | On August 18, 2008, AzPrickleyPear Phoenix, AZ wrote: Quick delivery of seeds. Seeds in good condition and as described on website. Thanks, Happy Gardening!! | | Positive | beyondbirdz
(1 review) | On August 18, 2008, beyondbirdz Boca Raton, FL wrote: Thanks Kathy for an easy, smooth transaction. The plant you sent was great, healthy, well-packed, and arrived fast. All greatly appreciated! Highly recommended ++++ | | Positive | dmdja
(1 review) | On August 18, 2008, dmdja Fort Walton Beach, FL
(Zone 8b) wrote:I ordered four different types of plants from Katz Kuntry Kuttins. The plants arrived within 72 hours of placing the order. The plants were very healthy and in great condition. The price was excellent and with the combined shipping I feel I got a great deal! | | Positive | emh48
(7 reviews) | On August 18, 2008, emh48 Premont, TX
(Zone 9b) wrote:I ordered a couple of brugs from this company, they send me huge 2 ft plants .. Very healthy brugs..I highly recommand this seller.The brugs were well packed and got here nice and green
I have just ordered some more brugs.
On September 4th, 2008, emh48 added the following:
Have ordered two more times from Kathy, both times plants were huge nice healthy brugs. Recommand this seller to anyone that ones healthy low cost brugs..I buy alot of brugs online..Kathy\'s are one of the best!Most other places want alot more money for smaller plants. | | Positive | moretz
(5 reviews) | On August 18, 2008, moretz hickory, NC
(Zone 7a) wrote:i like the plants i got,fast shipping will order from again | | Positive | eemagin
(1 review) | On August 13, 2008, eemagin La Palma, CA wrote: I received my seeds very quickly, but the irish moss had escaped its packaging. The irish moss was resent in a zip lock package and all arrived safely. Thanks so much for resending my irish moss order. . . | | Positive | k9snooky
(1 review) | On August 10, 2008, k9snooky Lincolnwood, IL wrote: The plants were very healthy and we were very pleased. Thanks so much. | | Positive | bkhanna
(1 review) | On August 6, 2008, bkhanna Youngsville, NC wrote: Very fast shipping . The plants were just beautiful when they arrived. Not at all wilted and packaged well. Will definitely buy from again. | | Negative | BrugDatLvr
(1 review) | On July 31, 2008, BrugDatLvr Sanford, FL
(Zone 9b) wrote:Ordered Brugmansia's from this vendor.
Very disappointed. Plants arrived bare root, not in 1 Gal. pots as indicated on web site.
Even more disappointing, some of the plants arrived diseased and will need to be destroyed as to not spread the disease to other Brugmansias in collection.
Contacted Kathy via email explaining the situation, received a very sarcastic and unprofessional response questioning my ability to indeed recognize and identify the disease.
In trying to rectify the situation amicably, I have sent 3 emails since. Kathy has chosen to ignore any further communications.
Very disappointed in how this vendor has chosen to handle the situation.
On August 14th, 2008, BrugDatLvr added the following:
UPDATE :
Over a month later and still no reply from Kathy of Katz Kuntry Kuttins.
Spent aprox. $130.00 with Katz Kuntry Kuttins, and for that I have received diseased plants and absolutely no accountability or customer service.
Using this purchase experience as an example. Kathy appears to only care about getting the 1st sale and has no intention of follow up customer service, nor any conscience with regard to sending diseased plant material.
All I can say is WOW. | | Positive | zone10
(2 reviews) | On July 23, 2008, zone10 San Diego, CA
(Zone 10b) wrote:I received my three Brug's and one Jacobinia today. They were shipped within days of placing my order and arrived in great condition. This company obviously takes great care to ensure the plants are well packed and hydrated during shipping. I received well rooted brugmansias that were at least 18" tall. The jacobinia was also well rooted and the leaves looked healthy.
Time will tell whether or not these plants thrive, but as far as I can see, Katz ' ' did what they could to ensure a good beginning. | | Neutral | karenmcteach
(1 review) | On July 19, 2008, karenmcteach Rockwall, TX wrote: My order was placed on June 23, 2008. The box was postmarked on Monday June 30 and I received my order on Wednesday morning July 2, 2008.
The box was placed on my shady porch by the US Postal Service. I ordered a 1 gallon lions ear. The plant was about 30" tall and wrapped in a single layer of newspaper. The rootball was bare and wrapped in plastic, there was no soil. The rootball looked the size of a 4" pot. THE PLANT WAS SEVERELY WILTED. I followed instructions on invoice about reviving stressed plants. The plant could not be revived and died.
I have sent 4 emails. 2 were sent through davesgarden.com, and 2 were sent to [e-mail:kuntrykuttins@hughes.net]. No response received as of July 19. The phone number posted on davesgarden.com does not work.
Karen
Rockwall, TX
On July 24th, 2008, karenmcteach changed the rating from negative to neutral and added the following:
To all of you reading the scoop on Katz Kuntry Kuttins:
I am changing my rating to neutral. YES, RATINGS CAN BE CHANGED after resolution!! It would have been a positive experience for Katz to say \"You must not be aware that I did refund your purchase on July 9. I hope that your next purchase is a successful one.\"
There is no reason to be hot under the collar, because I said that I was posting because I hadn\'t heard from you. It is OBVIOUS that I was unaware of any refund and if you emailed me, I must have not received it.
Please understand that a missing email about a refund turned this transaction into an unpleasant event for us both. To be sure, I did a search on my email account before my public post to make sure I didn\'t miss any. There was nothing after the purchase and shipping emails.
I did receive a refund on July 9th, and I went on line to my bank to verify it.
As for my description of the size or packaging was just that - description. No negatives were meant to be implied. Just being factual. The plant would have been a beautiful size if it had made the trip successfully.
I will be the one to say that I am sorry for the unpleasant experience. I wish you well in your business.
Karen
Company representative comment on July 23, 2008:
On Jul 23, 2008 3:51 PM, Katz Kuntry Kuttins added:You are the first person who left negative feedback after receiving a refund! You received the plant on the 2nd. You emailed me on the 3rd and stated you were soaking it. You emailed me on the 8th and said it died. I sent your total refund that same day. What exactly did you want me to do to make you happy? You emailed me twice, not 4 times. As for being bareroot, the root ball was wrapped in wet newspaper and then inserted into a baggie. The problem was not in the packaging, I discovered these plants dont travel well. As you can see if you check, I dont sell these in gallon size anymore. It also amuses me to think of a 30" tall plant growing in a 4" container...how does it stand up? (just curious :O)
Anyway, because there are people in the world whom you can never make happy, I now have a permanent blotch on my record. Thanks. | | Positive | jedoody
(4 reviews) | On July 11, 2008, jedoody Las Vegas, NV wrote: Received 3 brugmansia plants today. Even in this hot, dry climate the plants arrived in wonderful condition. Much larger than expected with lots of leaves and roots. Excellent packaging. Green Thumbs Up to Katz Kuntry Kuttins. | | Positive | tamarooni
(1 review) | On July 10, 2008, tamarooni Jonesborough, TN wrote: I was thrilled when I found this website! My mother has a green thumb and has a beautiful golden brugmansia and I had heard that there were other colors and found a pink and peach one on this website. I ordered them and they were delivered in just a few days! The plants were in excellent condition and I did as the packing list instructed and put the plants in water and they perked right up! I plan on planting them in the next couple of days. I will definitely shop here again and also have shared this site with my friends! | | Positive | BevBoudreaux
(1 review) | On July 8, 2008, BevBoudreaux Centerville, LA wrote: Ordered 3 plants...they were shipped very fast, wrapped well and are very healthy Looking :) | | Positive | patsotr
(2 reviews) | On July 2, 2008, patsotr Milwaukee, WI
(Zone 5a) wrote:I ordered two passiflora plants last week. The plants are shipped out on Monday or Tuesday of each week. The plants are shipped priority mail USPS. I received my plants on Wednesday this week. They were in great condition--green, leafy, with moist soil. They were packed with newspaper around them and plastic around the pots. The plants were a much larger size than I would have expected for $4.00 a piece. The shipping at $4.00 each was great. The same plant at my local garden center was selling for $18.99 in poor shape. I would order from this company again--probably earlier in the spring as tropical plants in Zone 5 are houseplants that are set outside in the summer and then brought in for the fall. With this price if they don't make it, I know I could afford to buy another plant the next year! | | Positive | LBoyce
(1 review) | On July 1, 2008, LBoyce Liberty, NY wrote: Have not received plants yet but am leaving feedback in advance as this company comes so highly recommended. Her reputation precedes her which is a nice reflection on this seller. Cannot wait to get my plants which I'm positive are on their way in perfect condition. | | Positive | Robin24
(1 review) | On June 21, 2008, Robin24 wrote: Purchased a night blooming epiphyllum and was surprised at how large it was when it arrived! Very well packed too. Would definitely buy from again!Thanks Katz! | | Positive | hi_linda_n
(1 review) | On June 21, 2008, hi_linda_n Waterloo, IL wrote: When I ordered my plants Katz response was quick, and very helpfull. When I got my plants they were bigger than I expected, and nicely packed and healthy. Great place to get plants from. Thanks Katz, you'll be hearing from me again soon. | | Positive | carolannrn
(1 review) | On June 19, 2008, carolannrn Indian Trail, NC wrote: I ordered 5 zebra grass plants; they were shipped fast, the plants were healthy and very reasonable! Thanks Kathy! | | Positive | sben451
(1 review) | On June 13, 2008, sben451 Anniston, AL wrote: I ordered two variegated ginger plants. Received two healthy plants that were well packaged and delivered quickly. I am very happy with my purchase from this seller. | | Positive | catlady5
(1 review) | On June 13, 2008, catlady5 Saint Clair Shores, MI wrote: Large plants and a good price. Very happy with purchase. | | Positive | anovice
(1 review) | On June 2, 2008, anovice Portland, OR wrote: Bought 2 "Frosty Pink" Angel Trumpet from Katz Kuntry.
[HYPERLINK@davesgarden.com]
Received them on the same week, planted and are doing fine at this point.
I am happy with Katz and will buy again.
| | Positive | jeekae
(1 review) | On June 2, 2008, jeekae Charlotte, NC wrote: Katz has sent me several beautiful glorybower plants. I am very satisfied with what I have received. Thanks so much!! | | Positive | pamshands
(2 reviews) | On May 31, 2008, pamshands Seal Beach, CA wrote: I recently ordered some plants to be shipped to my mom. They shipped right away and mom got them two days later. She was impressed with the packing and said they were in excellent condition. Also, my email request to Kathy was answered promptly, couldn't be happier with the whole experience. | | Positive | telly2
(1 review) | On May 30, 2008, telly2 Birmingham, AL wrote: Very happy with my Ebay transaction.....Plant arrived much larger than I expected, and was in good shape. Plant was well packaged to survive shipping, and was received very quickly after payment. Would certainly feel comfortable ordering from this seller again. | | Positive | gicindy913
(1 review) | On May 30, 2008, gicindy913 Colon, MI wrote: katz kuntry kuttins is the very best i allways get the largest most healthy plants its like christmas opening the box if your a brugmansia lover you must order from here thank-you very much kat. cindy | | Positive | Acacius48
(3 reviews) | On May 17, 2008, Acacius48 Boulder, CO wrote: I just received an order from Katz Kuntry Kuttins. Wow I was very impressed when I opened the box. Both plants were packaged very good, healthy, and well rooted! Shipping was very fast. The prices for plants and shipping are great and the quality of the plants were very high. I will definitely buy again from them. | | Positive | bigfingers
(1 review) | On May 6, 2008, bigfingers Folsom, LA wrote: My e-mail question was answered VERY promptly.
Our order was filled and processed expeditiously and arrived in excellent condition. My wife (Da Boss) was very pleased with her surprise replacement ( Night Blooming Cereus) for a winter weather Cereus casualty. Thanks for everything that made this a great experience.
Gods' Blessings to y'all,
Bigfingers | | Positive | Moogie
(2 reviews) | On April 29, 2008, Moogie Lewisville, TX wrote: Seeds were quickly shipped - thank you! | | Positive | cindyeo
(1 review) | On April 27, 2008, cindyeo Duxbury, MA wrote: Great customer service. Two years after ordering a brug, Kathy promptly responded to my email question about it's health, and threw in an unsolicited pruning suggestion. | | Positive | vanslix
(1 review) | On April 22, 2008, vanslix Spring, TX wrote: Plant was in perfectly good health when shipped and received. | | Positive | Philly
(17 reviews) | On April 21, 2008, Philly Philadelphia, PA wrote: I have been buying plants and seeds off ebay and other sites for the last few years with mixed results. I had seen this website and ebay listings and decided to give them a shot. I have to say I am really happy with the plants I received. I got two really healthy passion fruit vines and a very nice size brug. All packed great and good to go. Very fair pricing and great communication from Kathy. I will certainly not hesitate to order again. Steve in Philly |
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