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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | mtnqueen
(8 reviews) | On November 12, 2008, mtnqueen Ellijay, GA wrote: Nov 12 2008
Another order received -- 2 young conifers arrived just fine. No problems whatsoever. I am very pleased once again with Lazy S'S. | | Positive | emmasnana
(1 review) | On November 10, 2008, emmasnana Tallahassee, FL wrote: I placed two orders this season and was impressed with selection, quality of plants and outstanding packaging - by far the best packaging I have seen in over 10 years of ordering plants on line. On top of that, they are courteous and even sent a follow up to make sure my plants arrived safely and that I was satisfied. HIGHLY RECOMMEND! | | Positive | barbarasissel
(1 review) | On November 8, 2008, barbarasissel Spring, TX wrote: I ordered plants from Lazy S and then had to notify them to hold my shipment due to Hurricane Ike, which they did. Later, I added to the shipment and asked a few questions, but no matter how many times I went back, I received congenial and prompt service. And when Ike was finally through with us, I received this lovely shipment of plants. A few were blooming when I unpacked them. I could tell by looking at them that they'd been well-cared for children. I've had them in the ground now going on a month or so and they're all putting on new growth and looking strong and healthy especially the hellebore. I've recommended this on-line nursery to anyone who is interested and will continue to shop there myself. | | Positive | adinahoshour
(2 reviews) | On October 24, 2008, adinahoshour Matthews, NC wrote: I had a recent order arrive from Lazy S'S farm which was very satisfactory. My plant arrived in perfect health, green and full with a very good developed root system. The packaging was top-notch and the arrival time was prompt. I would do business again. | | Positive | jane_stevens9
(6 reviews) | On October 22, 2008, jane_stevens9 Wichita, KS wrote: I've been ordering plants from Lazy S'S for several years now and am very pleased with the service and plant offerings. My favorites are the helleborus plants I've ordered ( healthy and strong - amazing plants in the late winter - early spring when they start blooming ) and a "Dr. Seuss Euphorbia." aka Euphorbia characias 'Wulfenii.' When the anemone plants I ordered in the past bloomed this fall, I just had to have more. So I ordered several different varieties of anemone plants and will get those planted today. Thank you, Debby, for all your help and for providing wonderful plants for the rest of us to grow. | | Negative | dparsons01
(3 reviews) | On October 19, 2008, dparsons01 Albuquerque, NM
(Zone 7b) wrote:I ordered a variety of Sedums from Lazy S. They were packed well, but were generally unhealty and scragly.
Company representative comment on October 19, 2008:
On Oct 19, 2008 11:20 PM, Lazy S'S Farm & Nursery added:The single hardest group of plants we ship are small groundcover Sedums. They're tough in the ground but bits and pieces often break in packing, during the shipping process and even when the customer is unpacking. We often cut them back hard when appropriate to avoid having stems break off at soil level. It often means, as a result, that where most of our Perennials arrive lush looking, the small, Groundcovers Sedums arrive safe but looking just 'okay' -- not lush and full. Two of the plants in his 6 plant order were Sedum hispanicum 'Purple Form' -- full grown, about 1/16" tall and so fragile and baby soft that blowing on them really hard could probably break a piece off. I don't know if breakage or being cut back hard was part of the problem in their looking "scraggly" but the smaller Sedums between some occasional breakage and what we cut off for safety, rarely look gorgeous but generally arrive in safe growable condition.
I went out today and looked at our remaing crop of the three varieties he ordered and they were fine but I wish I could have done that a 5 weeks ago when they'd just been shipped. Maybe they were cut back too hard, maybe while the packing looked good to him, it wasn't what was needed for safety, maybe the box was jarred more than normal. I don't really know and there's no way to tell after more than a month. I would have loved to have seen a picture of arrival condition, had that been possible. Then I could have made a reasonable decision about how best to serve him -- with replacements or return shipment and a refund.
We go out of our way to make customers happy and post in numerous places, including mails, to contact us if any plant appears damaged or unhappy.
To any customer with any Vendor -- if you're displeased with a transaction, start by contacting the Vendor. I think most Vendors want happy customers -- it seems logical. You folks pay our bills! If the Vendor doesn't respond after a mail (or I'd send two just to be sure), then if you get no results, posting a Negative rating seems very justifiable.
I'm sorry Mr. Parsons didn't contact us and that we didn't have the opportunity to serve him better.
Debby Sheuchenko | | Positive | markcant
(2 reviews) | On October 16, 2008, markcant Wake Forest, NC wrote: Ordered three calamagrostis arundinacea var. brachytricha (Korean feather reed grass) from Lazy S a few days ago, and when they came in today, they were in what has to be the best packaging I've ever seen for plants. They were green and healthy, and are now happily growing near the driveway.
Great service, great price, great packaging - what more could you ask for? | | Positive | Drray
(1 review) | On October 13, 2008, Drray Shepherdsville, KY wrote: Recieved the most wounderful trees from this company. Will be going to them for my garden needs. | | Positive | countrybuckaroo
(1 review) | On October 8, 2008, countrybuckaroo Cleveland, GA wrote: I ordered 3 "golden Peep" forsythia which were shipped on october 6th. They arrived on october 8th in perfect shape. The soil was still moist with water, and the plants had beautiful green leaves and no broken branches or anything. The packaging of the plants is in such a way that they will not get damaged. I would say on a scale of 1 to 10, I would rate them a 12. I would recommend Lazy S's Farm and Nursery to everyone and will buy from them again. | | Positive | KC2050
(2 reviews) | On October 5, 2008, KC2050 Crofton, MD
(Zone 7a) wrote:Seven hard to find plants arrived safe and sound. Excellent packing. Small issue with new credit card processing site (probably my Safari, MAC) but I got a personal reassuring phone call and several clarifying emails. All is good! | | Positive | jmcarolina
(8 reviews) | On October 4, 2008, jmcarolina Greenville, SC wrote: I ordered 2 salvias from them in the spring and they did well this summer. I would order from them again. | | Positive | celosiahill
(1 review) | On October 3, 2008, celosiahill Kansas City, MO wrote: I ordered from Lazy S S Farm for the first time and was thrilled with the plants. They arrived in a very healthy condition. The packaging prevented any damage to the plants. I plan to order more plants soon. I also found their website very easy to use. | | Positive | openspaces
(1 review) | On October 2, 2008, openspaces New Ringgold, PA wrote: This was the first time I have ordered from this company. The plant I ordered was only available from their nursery. The plant was relatively inexpensive but the shipping and was more than the plant. However it was worth it because the plant arrived almost the next day in perfect condition and ready to be planted. They were very responsive to my questions and easy to deal with. | | Positive | jonibc
(1 review) | On September 7, 2008, jonibc Reidsville, NC wrote: With the prices at Lazy SS Farms I honestly thought that the plants would be tiny leafless sticks but the selection was so wonderful, I figured I'd give them a try anyway. I was surprised at how large (knee high), full, and healthy they were. The communication was great, the plants shipped quickly, were packaged for ultimate protection during shipping, and arrived in perfect health with all the directions needed to give them a good start in my garden. I'll definitely use Lazy SS Farms as my preferred nursery. Although I usually prefer to buy locally and avoid shipping and handling charges, in the case of this nursery S&H is worthy paying to get the selection, price, and quality. I have recommended them to all my gardening friends. | | Positive | Jodygolf
(1 review) | On September 7, 2008, Jodygolf Pinehurst, NC wrote: This was the first time ordering from Lazy S and it certainly wont be my last! All communication via e-mail was very personal for my situation and particlar plants. When the plants arrived, they were in perfect condition due to being packed so well. Another e-mail told me what to expect when they arrived. I have ordered from many nurseries before, but never had the service or quality plants that Lazy S provides. | | Positive | golfandgardenut
(4 reviews) | On September 4, 2008, golfandgardenut Neenah, WI wrote: This was my first order with this company. The two Buddleia plants I ordered arrived in excellent condition. The box was clearly marked indicating it contained live plants and directions for the postal carrier where to place the package. In addition, the quality of the two plant stock was simply impressive! In addition, the instructions that came with plants was very clear on what I needed to do with their immediate care.
Lazy S'S also provided great communication to me via emails on when the plants were about to be shipped and when they actually were mailed and when I could expect delivery. With those emails, they even provided a template of a notification form to provide to our postal delivery carrier to give them advance notice that live plants would be arriving shortly.
I would definitely order from this company again. | | Positive | Gardening_Jim
(4 reviews) | On August 25, 2008, Gardening_Jim Vancouver, WA wrote: I've only placed 1 order with them so far. The plants I received are in excellent condition. I will order from them again. | | Positive | obliqua
(9 reviews) | On August 22, 2008, obliqua Pittsburgh, PA wrote: This nursery has found the secret of "how to pack" orders, everything shows up at your door in perfect condition!
They have also found the magic of growing perfect plants. No matter what I ordered they have sent the most beautiful plants I have ever received. I am so impressed, I find myself looking at their website often and I am even more impressed with the number of plant varieties that they offer for sale. How do they do it?
Lazy S is the best nursery I have ever dealt with. They do it all and they do it all better than any other nursery!! | | Positive | Sublux7
(4 reviews) | On August 16, 2008, Sublux7 Manassas, VA wrote: I will never waste my time ordering from another online nursery again. The communication, quality of the plants and ship time far surpass any of the others I have tried. The packing is sheer genius and the plants arrived happy and safe! You could roll the box down the street like a set of dice and the plants will remain 100% intact.
I have made two orders this year and received beautiful specimens of echinecea, Dendranthema, hemerocallis, helianthus and aster.
I am now working on my third order for fall.
Take the worry out of online plant shopping- Debby is friendly, helpful and personal and every plant is quality. They
have my loyal patronage!
Michele- Manassas/Gainesville VA
On September 2nd, 2008, Sublux7 added the following:
Third order received and just as fabulous as the first two. More ingenious packing for the Longwood Blue caryopteris and again I received wonderful, healthy plants.
Fourth order already placed for some rare types- I cant wait to grow them! | | Positive | gypsyrosamundi
(1 review) | On July 5, 2008, gypsyrosamundi New York, NY wrote: Great communication, really pleasant to deal with. I placed two orders at the very end of the season. They were able to put them together and ship promptly. The plants were incredibly well packed -- the best packing I've ever received from mail order -- and looked wonderfully healthy. I also found their on-line catalogue descriptions really helpful and thorough -- although I would have liked to be able to search by common name as well as Latin name. Prices were also quite reasonable. Will definitely order from them again. | | Positive | MoonGardening
(3 reviews) | On July 2, 2008, MoonGardening Coraopolis, PA wrote: Five viburnum arrived in perfect condition even though I ordered very late in June and the weather is hot. This company knows how to pack plants! The shrubs have more branches than I expected for the price. I will order from Lazy S's again. | | Positive | mom2goldens
(4 reviews) | On July 1, 2008, mom2goldens Carmel, IN
(Zone 5b) wrote:The entire staff at LazySS Farms is to be commended. Their customer service, quality and packaging are outstanding. I have been ordering from them for 3 years, and have never received a plant of poor quality, or damaged in shipping. Debby, one of the owners, goes above and beyond what is expected of customer service. They do not send plants that are not of sufficient quality. This year, she replaced some mislabeled plants, and let me know she had a few specimens of some plants that were cancelled earlier. She held them for me until she received confirmation of my order even though she had not yet received payment. I really appreciate the personal attention and service I receive here. | | Positive | dandolfn
(1 review) | On July 1, 2008, dandolfn Lake Placid, FL wrote: I ordered an Obedient plant, which I'd never seen in person, but it showed up on hummingbird lists.
When the plant arrived, it was HUGE compared to what I've received before from mail order companies and it was in magnificent shape. The packaging was extra neat and clean and the instructions that I received by e-mail were excellent.
It's settling in in my garden and I'm looking forward to seeing the flowers AND the hummingbirds!
Excellent experience.
I'm going to browse their site and see what else I can find!! | | Positive | fermina
(2 reviews) | On June 22, 2008, fermina Atlanta, GA wrote: Every one of the 12 plants I ordered looks BEAUTIFUL! I ordered sedums, sempervivums, and a Sike's Dwarf Oakleaf Hydrangea.
I am very happy with the selection, ordering process, shipping, packing, and product; and it was delightful to have gotten such a nice e-mail from them upon the shipment leaving their place. I was totally happy and will order again!!!
Many Thanks!
Cindy Dennis | | Positive | eleavell
(2 reviews) | On June 21, 2008, eleavell Somerset, NJ wrote: I recently ordered based on the recommendations in DG and was very pleased with the plants. They came well packaged and in great shape, and all seem to be doing well. They were out of two of the cultivars I wanted, but immediately emailed me to either choose others or cancel: with so much to choose from, it wasn't hard to find something else. They could not be friendlier!! | | Positive | gjshell
(1 review) | On June 20, 2008, gjshell Shippensburg, PA wrote: Lazy S'S was the only online nursery that I found that would ship the Pillar Barberry still this late into Spring. I have ordered from other online nurseries but I am shocked at the quality of these plants. They are gorgeous! Not a leaf out of place! When I received the box, I was very apprehensive in opening it as to what I would find. The company and staff are to be commended...they know how to grow and pack a plant! Others need to order from them to learn how it's done! LOL
This company is bookmarked under "favorites" for ALL future purchases. | | Positive | cdelcuore
(1 review) | On June 20, 2008, cdelcuore Norway, ME wrote: I ordered two plants that arrived in the absolute BEST condition for ANY online plant company I've ever ordered through. I will be buying from this nursery whenever I need something to plant here in Maine. Their instructions reflected great common sense. It was a pleasure to receive these plants from them because of their fine attention to detail in packaging and policy as well. Congratulations to a fabulous staff on such great work........a rare commodity in our dog eat dog world. Trust this nursery: They're good at what they do, concerned about their plants and ultimately about your satisfaction as a customer!
cdelcuore
| | Positive | wangchinglish
(1 review) | On June 19, 2008, wangchinglish Cincinnati, OH
(Zone 6a) wrote:I purchased a "Chuck Hayes" gardenia from this company and it came in great shape about a month ago. It already bloomed once and I just loved it. Definately will do business with them again! | | Negative | reneefield
(2 reviews) | On June 11, 2008, reneefield Scottsville, VA wrote: I cancelled my order because of an incorrect information given to me re: plant availablity. Billing/refunds needed as a result of this error on their part were not easily obtained.
As a result of this experience I will never order from this company again. | | Positive | flowerluvr
(4 reviews) | On June 11, 2008, flowerluvr Bourbon, IN
(Zone 5a) wrote:I just got my box of plants, and all I can say is WOW! I've never seen plants that looked so good after being packed in a box and shipped. The stoke's aster is even blooming. Root systems are big and healthy, and the packing was superb. Will be glad to do business with these folks again, thanks a BUNCH! | | Positive | Hummergal
(3 reviews) | On June 5, 2008, Hummergal Fairport, NY wrote: This was my first order with Lazy S's and I'm very pleased! I've ordered from other mail order companies before but these plants are by far the largest and healthiest I received! The packaging was fantastic! Not a leaf damaged, pot dry or even dirt out of place. This is the company to choose! I'll certainly be back. | | Positive | Petrichor
(1 review) | On June 5, 2008, Petrichor Brooklyn, NY wrote: This was the first time I ordered from Lazy S's so I only ordered three plants to start. The plants arrived in perfect condition, with strong healthy leaves in good color. Their packing was exceptionally careful; there wasn't a damaged leaf in the entire order and there is no indication of any stress. I am very pleased with the quality of this nursery and their customer communication as well. From every contact with the staff It is apparent that they care about the health of their plants. I was notified ahead of time when to expect the order, so I was home on the day of their arrival. I look forward to placing a much larger order with them in the fall.
| | Positive | BlackDogKurt
(9 reviews) | On May 30, 2008, BlackDogKurt Seymour, CT wrote: I ordered from Lazy S'S Farm & Nursery for the first time this year and I have to say that their customer service is the best! Debby, who co-owns Lazy S'S with her husband Pete, was extremely attentive to my needs and took time to adjust my order repeatedly after I made several additions to my order. Then, after a situation required me to cancel some orders unexpectedly, Debby was very understanding and helpful in accommodating me. Later, when I was able again to place an order, she treated me very personably and took time to respond to each of my questions even though I know that she and her husband are both very very busy.
The plants I ordered - a Ruby Spice Clethra (Summersweet), a Winter Beauty Hamamelis (Witch Hazel), and a Royal Fern, all arrived exactly when promised and in excellent condition. On top of that, Lazy S'S Farm has a great selection of plants to choose from as well. Highly recommended! | | Positive | milesf1
(4 reviews) | On May 22, 2008, milesf1 Woodstock Valley, CT
(Zone 5b) wrote:I ordered some butterfly bushes, lamb's ears and butterfly weed from them based on the recommendation of Dave's garden ratings. All but the butterfly weed showed up and are very nice and healthy. They keep emailing me that the butterfly weed is not up to their standards so they will be sending it later. Not a huge deal. I'm pretty happy with them and will use them again. | | Positive | kenswife
(1 review) | On May 22, 2008, kenswife Hampton, NH
(Zone 5b) wrote:I am so pleased with the plants that have just arrived; they are big and lush.The packing is great, the plants look so fresh they seem like they were just next door not several states away! I am also very please with the prices they have and the selction is tremendous. I am a Master Gardener and have used many greenhouses over the years (and some I stay in love with year after year) and will say Lazy S's is one of the best. I will continue to business with them with confidence. Even though they had a computer crash they never missed a beat and answered email promptly. A splendid interaction all the way around. | | Positive | Lynnie6868
(2 reviews) | On May 18, 2008, Lynnie6868
(Zone 5b) wrote:The great reviews on this website led me to pick Lazy S'S Farm to order shrubs not available locally, the new fragrant abelias and a new butterfly bush. Debby is a very warm person and she answered questions immediately and the shrubs arrived exactly when expected and in great condition, healthy and with moist soil. Not even a speck of soil spilled out of the container! I know I'll be a repeat customer. It was a very enjoyable transaction! | | Positive | Rebeccatowoc
(2 reviews) | On May 18, 2008, Rebeccatowoc Stewart, TN wrote: Lazy S was about the only company I could find that had cotoneaster dammeri, so I ordered half a dozen. I received exquisite plants that had been meticulously packed. So I ordered eight more. | | Positive | plantmike1
(1 review) | On May 17, 2008, plantmike1 Birmingham, MI wrote: great plants, great packing, great communications about delivery time. All around better than face to face at the corner plant store. Packaging was fantastic, even the postman was impressed with the personal note, to put in the shade. | | Positive | Bookerc1
(5 reviews) | On May 13, 2008, Bookerc1 Mackinaw, IL
(Zone 5a) wrote:I ordered three shrubs from Lazy S, a Preziosa hydrangea and two dictamnus, one purple and one white. The shipped the same week they had projected, but I got an e-mail at the time of shipping saying that the white dictamnus was not up to their standards, and wondering if I wanted a refund, or a second purple dictamnus instead. I appreciated that they did not just send out a sub-par plant, and gave me options to choose from in replacing it.
The plants were extremely well packaged when they arrived, and were healthy and happy despite having sat in the post office all weekend. They had sprinkled moisture crystals on top of the soil, topped it with spagnum moss, wrapped it in plastic wrap held with rubberbands, and then set it inside another qt. pot. There was no loose dirt in the package, and none of those annoying packing peanuts to content with. Just snugly packaged, happy plants!
The plants themselves looked great, and are currently hardening off, per their clear instructions, before being planted.
Thanks for a great experience, Lazy S. I will be buying from you again!
| | Positive | Jsorens
(4 reviews) | On May 12, 2008, Jsorens Buffalo, NY
(Zone 6a) wrote:I ordered some wildflowers from Lazy S's last year, with variable results. On balance it was a positive experience, but the trillium I planted never came back this year, and the cardinal flower died despite almost nonstop watering during the summer drought. The blue cardinalflower, by contrast, was a large, healthy plant and bloomed the first year. The Dutchman's breeches has also come back this year, but it hasn't bloomed yet. I would recommend this nursery, but I would also recommend inquiring about the age & size of plants before ordering. |
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